WHAT IS YOUR RETURNS POLICY?
FOR INTERNATIONAL RETURNS YOU CAN SEND YOUR ITEMS BACK BY USING POST OFFICE COUNTERS. PLEASE DO NOT POST THE PACKAGE WITHOUT CONTACTING US FIRST. KEEP YOUR RECEIPT OF POSTAGE SAFE AS YOU WILL NEED THIS AS YOUR PROOF OF RETURN. WE DO NOT REFUND DELIVERY COSTS ON INTERNATIONAL ORDERS.
-ITEMS MUST BE RETURNED WITHIN 20 DAYS OF RECEIVING YOUR PARCELS.
-ITEMS MUST BE UNWORN AND UNWASHED.
-ITEMS MUST HAVE ALL TAGS ATTACHED.
HOW MUCH DOES IT COST TO RETURN AN ITEM?
WE'RE SORRY, BUT WE ARE UNABLE TO OFFER FREE RETURNS FOR INTERNATIONAL CUSTOMERS, RETURNS MUST BE MADE AT YOUR OWN COST. WE DO NOT REFUND DELIVERY CHARGES ON ANY ORDERS.
WHAT DO I DO IF MY PRODUCT IS FAULTY?
SORRY YOU HAVE RECEIVED A FAULTY ITEM! SO WE CAN GET THIS SORTED, PLEASE CONTACT OUR CUSTOMER SERVICE WITH A PICTURE OF THE FAULTY ITEM AND YOUR ORDER NUMBER.
CAN I EXCHANGE AN ITEM?
UNFORTUNATELY, WE ARE CURRENTLY UNABLE TO PROCESS EXCHANGES. YOU CAN RETURN YOUR ITEM TO US AND PLACE A NEW ORDER TO RECEIVE THE ITEM OF YOUR CHOICE.